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Who we Serve & What we Do

Emergency Services

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  • 9-1-1 Centre administration/operations

  • Emergency Services support for:

    • Police​

    • Fire

    • EMS

    • Bylaw Services

    • Security Services

  • Staffing & operational analysis

  • Recruiting testing/onboarding

    • Retention analysis/tools

  • Policy framework recommendations

  • Program implementations

  • Strategic planning & implementation 

Public Services

Corporate Security/Investigations

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  • Municipal operations

  • Public transit operations

  • Bylaw/Protective Services support

  • Employee/culture engagement

  • Recruiting testing/onboarding

  • CAD/AVL Dispatch Technology

  • Policy/Procedure/Bylaw frameworks

  • Operations analysis/support

  • Customer engagement

  • Labor mgmt./union expertise

  • Workplace investigations/review

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  • Licensed Private Investigation Services in BC & Alberta

  • Security Consulting Services

  • Policy framework 

  • Asset protection analysis 

  • Risk mitigation

  • Contingency plans

  • Emergency response planning

  • Threat and risk assessments

  • Crime Prevention Through Environmental Design (CPTED) Assessments

Our Services

People-Centric
Services

Resilience & wellness programs for trauma exposed professionals 

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Recruiting & retention tools for right-fit & resilient employees

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Employee engagement   

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1:1 Executive coaching

 

Leadership Programs

 

Leadership emotional intelligence (EQi) onboarding & retention 

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Conflict management, training / tools for your agency

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Operations Support

riPPle Conflict De-escalation Training

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Governance & Strategy

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Policy framework reviews

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Workplace investigations & assessments

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Workplace investigation Bootcamps - (we teach your team how to investigate workplace incidents)

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Change Management

 

Staffing analysis

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Unionized Environment Bootcamps & workshops

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Operations analysis 

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Employee training assessments/program implementations

Corporate Safety Consulting

Licensed Security Consultants and Investigators in BC and Alberta

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Culture improvement workshops

 

Workplace investigations & Post-Op Review

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Security assessments

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Safety/security policy framework development

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Asset protection analysis

 

Threat and risk assessments

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Safety/emergency/security contingency frameworks

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Emergency response/risk mitigation plans/actions

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CPTED Analysis

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Our Programs

It's not leadership training, it's people transformation.  Our programs are designed to help people who work in trauma-exposed environments, experience life-changing transformation which results in real impact.

 

If you would like to know more about how the below programs can help your team,

 please reach out to us for more info.  We can't wait to hear from you!

riPPle Conflict De-escalation Program
Brave Conversations Program Logo
Shift Leadership Program Connect. Empower. Elevate.
IMPACT Leading in Unionized Environment Program
Sparrow Consulting Group Inc.

Our programs focus on our 360 People-Centric' model because it is the foundation of 
helping effect lasting change for organizations.
 

Affiliations

TalentClick
Ask us for more details!

What Our Clients Say

Wade S.

VP, Oil/Gas Exploration Corp.

Sparrow Consulting Group helped us navigate a potential threat to our in-field infrastructure. We intentionally sought out Sparrow Group  for both their expertise and their commitment to people - our employees.  This potential threat we were facing was very serious, and if not handled in a very sensitive way, could have had negative impacts to our employees.  The result proved invaluable to us as a company where Sparrow Consulting Group also worked with us to update our corporate risk/threat assessments and we have taken follow up steps to mitigate additional risks in the future.

-Wade S

Sara M.

Director, 9-1-1 Center & Emergency Services 

We were struggling with the 'people-ee' side  of our frontline and middle management leaders in leading our team.  Sparrow Consulting Group proved to be a great choice for us in leveling up our team's skills in leading our unionized workforce.  The level of expertise in delivering the workshops and the scenario-based exercises was just what our team needed.  The result has allowed us to build better relationships with our union partners to improve workplace culture.  The "Brave Conversations" course delivered to us was an absolute game changer for all our staff.  This work never stops but this was truly the starting point that has opened doors for us to really get to the bottom of and solve issues with much better understanding and empathy.   Thank you,

-Sara M.

John P. 

Manager, Transit Agency

We were losing senior people on our team. 

I happened to meet Trever at a networking function and shortly after, we started the process for his involvement in looking at our culture.  Sparrow Consulting Group quickly helped us understand some gaps in our recruitment of senior leaders and we deployed new, targeted candidate testing plan to hire the best, most suited people into our company.  The testing has proved invaluable for us as a management team to analyze both our culture, our team and who is best suited for the leadership roles we are hiring for.  Several months later, we are realizing noticeable positive differences in terms of improving onboarding, culture, and excitement of our team coming to work.

-John P.

Shift Leadership Retreats

At Sparrow Consulting Group Inc. we're much more than your typical consultancy firm.  Our focus is delivering the opportunity for people to experience true transformation for both their work and personal lives. 

 

Through our signature program Shift, we offer additional retreat programs that focus on healing and resilience and taking your leadership skills to the next level! 

 

Our retreats are designed for people who work in trauma-exposed environments, by people who understand these environments - we are one of you.  

 

If you would like to know more about how Shift and our retreat programs can work for you and your team, please reach out to us for more info.  

Sparrow Consulting Group Inc. Retreats
Sparrow Consulting Group Inc. Retreats
Sparrow Consulting Group Inc. Retreats
SHIFT Sparrow Consulting Group Inc. Retreats
Sparrow Consulting Group Inc. Retreats

Who We Are

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“Success is not final; Failure is not fatal:
It's the courage to continue that counts.”

Winston Churchill

Our team is ready to work with you.

Ready to start your journey?

Thank you! We will respond within the next 2-3 business days.

Sparrow Consulting Group Inc.  Trever Sparrow

Address

7-2020 Harvey Ave
Unit #333
Kelowna
British Columbia
Canada
V1Y 8P8

Connect with Us

support@sparrowgroup.org

(780) 385-5499
(780) 385-8282

 

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A Division of Sparrow Consulting Group Inc.

© 2025 Sparrow Consulting Group Inc.

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